In door-to-door transport, there are no intermediaries, transhipments or additional storage points. Goods are collected directly from the sender and delivered straight to the recipient – with no stops along the way.
This solution is for companies that need fast and simple transport: from the place of production to the warehouse, from the warehouse to the customer, from the service centre to the collection point. Regardless of the type of goods – parcel, pallet, equipment or documents – the entire transport takes place in one go, without transhipment.
Door-to-door transport is used where fast collection, direct transport and no transhipment are important. It works well for electronic equipment, documents, samples, industrial components and cargo with an increased risk of damage, among other things.
What is door-to-door transport?
Door-to-door transport means that goods are collected directly from the location specified by the sender and delivered straight to the recipient – without transhipment, storage or the involvement of intermediary companies. The entire route is handled by a single operator, who is responsible for every stage of transport.
This means:
- no need to deliver goods to a terminal or collective warehouse,
- one vehicle handles the entire order – from loading to unloading,
- minimisation of the risk of damage, delays and mistakes.
This service model is used in both domestic and international transport. It works well where short delivery times, route predictability and cargo security are important – without the involvement of third parties.
Industries and companies that most often use door-to-door transport
Door-to-door service is used where time, safety and simplification of the delivery process are key. This model works well in industries that require direct transport without intermediate transhipment points. Below are specific profiles of companies that regularly use this type of transport.
Service and technical companies
Deliveries of spare parts, measuring devices, tools and service equipment directly to the assembly or repair point. No transhipment shortens response times and reduces the risk of damage to goods.
Pharmaceutical and medical industry
Transport of samples, medicines, diagnostic materials, disposable equipment. In many cases, continuity of the route, transport under controlled conditions and direct delivery to the recipient are required.
Manufacturing and industry
Delivery of components to production lines, transport of finished products to the customer or subcontractor. Door-to-door eliminates downtime resulting from transhipment delays.
E-commerce and contract logistics
Fast deliveries directly to the end customer or collection point. Works well for time-sensitive goods, such as electronics, accessories, and seasonal products.
Companies transporting high-value goods
Documents, electronic equipment, prototypes, commercial samples. Door-to-door delivery gives you greater control over your goods and minimises the risk of contact with third parties.
Importers and exporters
International shipments that are to go directly to a warehouse, contractor or collection point. No need to collect from a terminal or organise the final stage of delivery yourself.
Typical situations where door-to-door transport is the best choice
Door-to-door transport is not a universal solution for every shipment, but there are situations where it works much better than other forms of transport. Here are specific cases where this delivery model is most effective:
The cargo must be delivered without delay
The goods are ready for collection and must reach the recipient as soon as possible – without additional transhipment points, storage or redirection to other means of transport.
The recipient is unable to collect from the terminal
The end customer does not have the necessary logistics facilities – no ramp, warehouse or possibility to collect the goods from the distribution centre.
The goods are sensitive to damage or transport conditions
The shipment should not be reloaded, moved or come into contact with other loads several times – e.g. electronic equipment, prototypes, production samples, documentation.
The load contains items with non-standard requirements
Transport of goods with unusual dimensions that require special care during loading and unloading – e.g. exhibitions, furniture, measuring devices, machines.
You need direct contact with the driver and precise delivery
Transport carried out by one person from start to finish allows for better communication, adjustment of the delivery date and reduction of formalities.
What goods do we most often transport in the door-to-door model?
Door-to-door transport is not only about speed, but also about how the cargo is handled. We most often carry out transports that require direct, one-off journeys – without transhipments or the use of intermediate warehouses. Below are a few examples of goods that we regularly transport in this model.
Production components and spare parts
Small series of mechanical parts, electronic components, structural elements – often delivered directly to the production line or to the service department.
Prototypes and samples
Single copies of products, technical documentation, material samples. They require careful handling and a guarantee that they will reach the specific recipient without delays or contact with other shipments.
Electronic and precision equipment
Laptops, monitors, measuring devices, service equipment, control panels – often individually packaged, secured, ready for immediate use.
Non-standard and non-normative goods
Cargo with unusual shapes or requiring an individual approach: racks, displays, exhibition structures, interior design elements.
Dedicated shipments with limited delivery times
Deliveries that must arrive within a specific time window – e.g. between 8:00 and 10:00, with no possibility of earlier or later delivery.
Advantages of door-to-door transport
The door-to-door model simplifies logistics. Instead of planning several stages, you use a single solution that covers the entire transport process: from collection to delivery. This saves you time, avoids transhipments and gives you greater control over your shipment.
One operator, full responsibility
The entire process is carried out by a single carrier – from loading to delivery to the recipient. There is no need to contact several companies or coordinate several stages of transport.
No transhipments = lower risk of damage
The goods are not moved or unloaded along the way. This is particularly important for electronic equipment, documentation, prototypes and other damage-sensitive shipments.
Time savings and a simplified process
No storage, sorting or transhipments shortens delivery times. Door-to-door is often the fastest solution, especially for domestic routes or urgent deliveries within the EU.
Greater route predictability
It is known in advance who will pick up, who will transport and when the goods will reach their destination. This eliminates the uncertainty typical of more complex supply chains.
Flexibility of deliveries
Possibility of delivery at a specific time, at a specific hour or to a specified contact. If necessary, it is also possible to contact the driver carrying out the order directly.
What does door-to-door transport look like step by step?
Ordering door-to-door transport does not require complicated logistics. The entire service consists of a few simple steps – from enquiry to delivery. Below we describe what a standard order looks like.
1. Sending an enquiry
The customer provides basic information: collection address, delivery address, date and time of loading, description of the goods, their dimensions and weight, and any requirements (e.g. vehicle with a lift, contact with the driver, delivery at a specific time).
2. Quotation and execution plan
Based on this information, we present an offer with the expected delivery date. Once accepted, the order is sent for execution and the customer receives confirmation of the date and contact details of the person in charge.
3. Loading at the location specified by the customer
The driver arrives directly at the specified address. Loading takes place without transhipment – the goods are loaded directly onto the same vehicle that will deliver them to the recipient.
4. Transport without intermediate points
Transport takes place without warehouses, transhipment centres or vehicle changes. This means shorter delivery times, less risk of errors and full control over the route.
5. Unloading at the recipient’s premises
Upon arrival, the driver delivers the shipment directly to the designated recipient. If necessary, it is possible to contact the recipient before delivery, adjust the time or assist with unloading (by prior arrangement).
Why choose Jasek Transport?
As a company with many years of experience in logistics, we provide door-to-door transport services with full responsibility for each stage of delivery. We operate based on the actual needs of our customers, offering transport without transhipment, on time and with full feedback.
A consistent process from collection to delivery
We handle the entire route with a single means of transport, without transferring the cargo to other companies. This allows you to avoid delays, transhipments and misunderstandings resulting from the division of responsibility.
Flexible planning
We adjust the pick-up and delivery times to suit the customer’s needs. We handle both one-off transports and regular deliveries requiring a fixed schedule.
Direct contact and constant care
Each order is handled by a dedicated employee. The customer has access to information about the status of the transport and can contact the person supervising the delivery directly.
Safety and precision
By eliminating transhipments, we minimise the risk of damage and loss of goods. We work in accordance with the customer’s documentation, ensuring accuracy in delivery and unloading.
How to order door-to-door transport?
The door-to-door transport order process is simple, but based on precise information. This allows us to prepare an accurate quote and carry out the transport in accordance with the expected standard.
What do you need to prepare?
- Loading and unloading addresses (with postcodes),
- date and preferred time of collection,
- description of the goods, their weight and dimensions,
- information about loading and unloading conditions (e.g. no ramp, lift required),
- any additional requirements (delivery within a specific time window, contact details of the recipient, fragile transport).
What does the rest of the process look like?
- After receiving your enquiry, we send you a preliminary quote and agree on the operational details;
- Once the final quote has been accepted, we proceed with the order;
- We collect the goods on the agreed date and deliver them directly to the specified recipient;
- We inform you about the delivery and, if necessary, provide contact details for the driver.
Orders can be placed by email or telephone. We do not require registration in the system or complicated documentation.
Door-to-door transport – frequently asked questions
How far in advance should I submit a request for door-to-door transport?
Ideally, the request should be sent a few days in advance. In many cases, collection can be arranged within 24 hours, provided that the loading and unloading locations, the type of cargo and the vehicle are available and there are no transport restrictions.
Does the service cover the full range – from collection to delivery ‘to the door’?
Yes. In the door-to-door model, the goods are collected from the location specified by the sender and delivered directly to the recipient, without transhipment or intermediate storage points.
What if the loading or collection point is difficult to access for a large vehicle?
In the event of limited access (e.g. narrow street, height restrictions, no ramp), the following options are available:
– provision of a smaller vehicle,
– loading or unloading at a nearby point accessible to standard transport.
The customer is informed about any compromises at the calculation stage.
What about documentation and formalities?
As part of the door-to-door service, we prepare all the necessary transport documents. For international transport, we also offer customs clearance and export-import formalities.
Can I track my parcel during transport?
Yes. We provide contact details for our operations department and, where possible, access to a GPS tracking system. This allows customers to see what stage their parcel is at and when exactly it will be delivered.
Is the shipment insured?
Yes. Every door-to-door shipment is covered by the carrier’s standard insurance. At the customer’s request, we offer the option of extended insurance (cargo), especially for high-value or unusually sized goods.
Is door-to-door service significantly more expensive than standard transport?
The door-to-door model does not exclude transport between terminals. Nevertheless, it may be characterised by a higher rate than standard ‘terminal-to-terminal’ transport due to the full range of services and minimal customer involvement. However, for shipments that require full service, a secure route and short delivery times, the organisational and operational benefits often justify this difference.
Can I send door-to-door transport internationally?
Yes. The door-to-door service operates domestically and internationally. It includes collection, transport, customs clearance and delivery to the recipient. The customer receives a comprehensive offer for the entire route.
What about unforeseen changes, such as a change of delivery address during transport?
If it becomes necessary to change the unloading location or date after transport has already begun, simply contact our operations department. Where possible, we will adjust the route and schedule, taking into account costs and vehicle availability.
Can I order door-to-door transport for unusual cargo or cargo requiring special conditions?
Yes. We offer transport for cargo that is:
– oversized,
– fragile or high-value,
– requiring a special vehicle (e.g. with a lift, container, refrigerated truck).
For such orders, please provide a detailed description of the cargo (dimensions, weight, requirements) when making your enquiry.
